Privacy Policy

Privacy Policy:  The Coaching and Talent Consultancy

Effective Date:  2026

1. Who We Are

The Coaching and Talent Consultancy (“we”, “us”, “our”) provides coaching and talent consultancy services. The Coaching and Talent Consultancy (“we”, “us”, “our”) is committed to protecting and respecting your privacy.  

This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, engage with our services, or otherwise interact with us.  

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.  We are the data controller responsible for your personal data.

2. Information We Collect

We may collect, use, store and process the following types of personal data:

    a. Information you provide directly

• Name
• Email address
• Phone number
• Company or organisation
• Any information submitted via contact forms, booking forms, or email correspondence

    b. Information collected automatically

• IP address
• Browser type and version
• Pages visited and time spent on the site
• Device type

c. Sensitive personal data
Where relevant to coaching services, you may choose to share personal or sensitive information. This will only be processed with your explicit consent.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and The Data Protection Act 2018. The type of information collected may include: 

    Identity Data
   Name, title

    Contact Data
   Email address, phone number, address

    Professional Data
   Employer, role, career history (where relevant to coaching services)

    Technical Data
   IP address, browser type, device information, website usage data

    Communications Data
   Information you provide via forms, emails, or consultations

    Special Category Data
   In the course of coaching, you may voluntarily share sensitive personal data (e.g. health, wellbeing,   

    or diversity-related information). We will only process this data:

     · With your explicit consent, and

     · Where necessary for providing coaching services

3. How We Collect Your Data

We collect data through:

• Direct  interactions (forms, emails, calls, coaching sessions)
• Information you submit via the website or via other means of communication such as via email
• Automated technologies (cookies, analytics tools)
• Third parties (e.g. booking platforms, if used)

4. How We Use Your Data and Information 

We use your personal data to:

• Respond to enquiries and provide services
• Manage coaching and consultancy engagements
• Send relevant communications (if you have opted in)
• Improve our website and user experience
• Comply with legal obligations

We will only use your data where we have a lawful basis to do so, including consent, contract performance, or legitimate interests.

We will only use your personal data where the law allows us to. Most commonly, we rely on:

• Contract – to deliver coaching or consultancy services
• Legitimate interests – to operate and improve our business
• Consent – for marketing communications and special category data
• Legal obligation – to comply with applicable laws

Purposes for processing include:

• Providing coaching and consultancy services
• Managing client relationships
• Responding to enquiries
• Sending relevant updates or marketing (with consent)
• Improving website functionality and user experience
• Maintaining records for legal and business purposes

5. Marketing Communications

You will only receive marketing communications from us if:

• You have requested information from us, or
• You have provided consent

You can opt out at any time by clicking “unsubscribe” or contacting us.

6. Sharing Your Personal Data

We do not sell your personal data. We may share your personal data with:

• Service providers (e.g. IT hosting, CRM systems, email platforms)
• Professional advisers (lawyers, accountants)
• Regulators or authorities where required by law

All third parties are required to respect the security of your data and process it lawfully.

7. International Transfers

Where your data is transferred outside the UK, we ensure a similar degree of protection by implementing appropriate safeguards, such as:

• UK adequacy regulations
• Standard contractual clauses

8. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including:

• Legal, accounting, and regulatory requirements
• Legitimate business needs
• Reporting requirements 

Typical retention periods:

• Client records: up to [6–7 years] after engagement
• Enquiry data: up to [12–24 months]

9. Data Security

We have implemented appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. We have implemented appropriate technical and organisational security measures, including:

• Secure data storage
• Access controls
• Confidentiality obligations

We limit access to your personal data to those who have a genuine business need.

10. Your Legal Rights

Under UK GDPR, you have the right to:

• We  do not sell your personal data. We may share your data with:
• Trusted service providers (e.g. website hosting, email platforms)
• Professional advisers (e.g. legal, accounting)
• Regulatory authorities where required by law
• All third parties are required to respect the security of your personal data.

To exercise your rights, contact us at [Insert Email].

11. Cookies

Our website may use cookies to enhance user experience and analyse website traffic. You can control cookie settings through your browser.

Our website uses cookies to:

• Enable core functionality
• Analyse website usage
• Improve user experience

You can manage cookie preferences via your browser or our cookie banner.

12. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices of those sites.

13. Complaints

If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

Information Commissioner’s Office (ICO)
Website: https://www.ico.org.uk

We would, however, appreciate the chance to deal with your concerns before you approach the ICO. You can contact us via: [email address]

14. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.

15. Additional Transparency (UK GDPR Requirements)

To ensure full compliance, we confirm that:

• We only collect data that is necessary for specified purposes
• We do not use automated decision-making or profiling that has legal effects
• We implement data minimisation and confidentiality principles
• We maintain appropriate internal records of processing activities

16. Contact details:
If you have any questions about this Privacy Policy or how we handle your data, please contact:

        The Coaching and Talent Consultancy

        · Email: [Insert Email Address]

        · Address: [Insert Registered Business Address]

If you have any questions about this Privacy Policy or our data practices, please contact us using the details above.